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Ready to grow in direct mail?

Jetson Marketing Solutions is hiring a full-time Client Services Coordinator at our Lemont plant. You'll be the link between our clients and our production floor, guiding direct mail campaigns from job setup through printing, mailing and delivery. It's a great fit for someone with direct mail or print experience who loves keeping every detail on track.

Client Services Coordinator - Direct Mail

Location: Lemont, IL (1005 101st Street) – On-site
Employment type: Full-time, salaried
Compensation: $60,000–$80,000 per year, based on direct mail knowledge and experience
 

About Jetson Marketing Solutions
For 60 years, Jetson Marketing Solutions has been a family-owned direct mail company, producing campaigns for clients from concept to mailbox. Today we run two plants, in Lemont and Bolingbrook, with printing, bindery, mailing and fulfillment under one roof. We're growing, and we're adding to the team.


About the Role
The Client Services Coordinator is the connection between our clients and our production floor. You'll take each campaign from job setup through printing, finishing, mailing and final delivery, keeping clients informed and making sure every piece goes out accurately and on time. It's a hands-on role for someone who knows how direct mail gets made and likes being the person who keeps it all moving.


What You'll Do
- Coordinate projects across printing, bindery, mailing and fulfillment departments
- Create and manage job folders, job tickets and production documentation
- Communicate job status, timelines and changes directly with clients
- Monitor jobs throughout production to ensure accuracy and on-time delivery
- Identify scheduling and production issues early and work with the team to solve them
- Build strong, long-term client relationships through proactive, reliable communication


What You Bring

Required:
- Experience in direct mail, print production or client services
- Strong communication and organizational skills
- Ability to manage multiple jobs and deadlines at once
- Attention to detail and a commitment to accuracy
- Proficiency with Microsoft Office and Windows
 

Preferred:
- Experience at a direct mail, mailing or commercial print company
- Familiarity with USPS mailing requirements and postal processes
- Experience with job tickets, proofs and production schedules
- Comfort working between the office and the production floor
 

Why Jetson
- Hands-on training from people who know the business inside and out
- Know the people making the decisions from day one, not just your manager
- Real room to grow as we expand across our Lemont and Bolingbrook plants
- The stability of a full-time role with a 60-year family business
 

Compensation and Benefits
- Salary: $60,000–$80,000 per year, based on direct mail knowledge and experience
- 401(k)
- Health, dental and vision insurance
- Life insurance
- Paid time off
 

Schedule
[Monday–Friday, 9:00 a.m.–5:00 p.m.]


How to Apply
Send your resume to info@jetsonmailers.com or apply above. Questions about the role? Email us at info@jetsonmailers.com.

Jetson Marketing Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law.

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